Refund Policy for Naarimart.org

At Naarimart.org, we prioritize customer satisfaction and strive to offer high-quality products and services. If you are not entirely satisfied with your purchase, we’re here to help.

1. Eligibility for Refunds

• Refunds are applicable only to products purchased directly from Naarimart.org.
• To be eligible for a refund, the item must be unused, in the same condition that you received it, and in its original packaging.
• Refund requests must be made within 30 days of the purchase date.

2. Non-Refundable Items

• Perishable goods such as food, flowers, or plants.
• Intimate or sanitary goods.
• Gift cards.
• Downloadable software products.
• Some health and personal care items.

3. Process for Requesting a Refund

• To initiate a refund, please contact our customer service team at [insert contact email] with your order number and details about the product you wish to return.
• Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

4. Refund Method

• If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.
• If you haven’t received a refund yet, please first check your bank account again, then contact your credit card company. If you’ve done this and still have not received your refund, please contact us at [insert contact email].

5. Shipping Costs

• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• You will be responsible for paying for your own shipping costs for returning your item.

6. Exchanges

• We only replace items if they are defective or damaged. If you need to exchange it for the same item, contact us at [insert contact email] and send your item to: [insert return address].

7. Late or Missing Refunds

• If you haven’t received a refund yet, first check your bank account again.
• Contact your credit card company; it may take some time before your refund is officially posted.
• If you’ve done all of this and you still have not received your refund yet, please contact us at [insert contact email].

8. Contact Information

If you have any questions about our Refund Policy, please contact us:

• Email: [insert contact email]
• Phone: [insert contact number]